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I wan to manage users and groups without site admin access in Jira Cloud?

I don't want to give Site-Admin access to any one but one of my team mate should manage users and group with out Site-Admin access? 
Please suggest me the best way to do it or suggest any add-ons for full fill my requirement. 

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Hello @Venkata,

Welcome to Atlassian Community!

When it comes to user management, it's necessary that the person is added as a site-admin. That's the only group that gives access to the menu and allow them to manage users and groups.

There are no workarounds or add-ons to allow this, the user must be added as a site-admin.


Hi Luz,

Thanks much for quick reply..!!

Can we restrict (Site-Admins) people for only adding or managing users and groups.. but they never touch remaining below options:


2)Manage subscriptions

3)Discover new products ...etc

They should be access in users and group options in

My Case:

I am a Jira Admin and I have site-admin access. I don't want to bother about Licensing but I should be able to manage users and groups and I dont want  to see Billing activity's.

Please suggest best way to full fill my requirement(Jira Cloud).




Hi Venkata,

The "site-admin" group is a system group and it's not possible to change its permissions. Anyone added to this group will be able to see everything on the User management page. 

It's possible to add someone as a Trusted user, but the only permission for this role is to add new users, it's not possible to manage them or groups. 

Like Angélica Luz likes this

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