Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I unable to edit or save Issue Filters or Dashboards that I create.

Although I have Admin access to the Company's project, I'm unable to edit or save Issue Filters or Dashboards that I create.  It looks as if I missing some permission rights or role to enable me to do this.  Has anyone dealt with this issue and resolved?

Please advise... Thanks!

--david

1 answer

1 accepted

0 votes
Answer accepted
Chris Buzon Community Leader May 12, 2021

When you say you're unable to edit or save issue filters, what does that look like to you?

You don't see this when you're in the filter screens?   Just clarifying before I try to narrow down what might be going on. 
As an admin you should have access to the Global permissions and filters sections (System settings) - but off the top of my head, I am not sure why you would be unable to edit your own filters, especially as an admin.


chrome_2021-05-12_09-59-20.png

On the Issue Filter, I created an Issue Filter called "Test Filter", it let me save it one time but when I go to 'Edit' it, there's not a "Save" button to save the edits. Same for Dashboards...Screen Shot 2021-05-12 at 10.14.14 AM.png

There is not a way to  for me to Save my own Edits as I create these items.  Also I should add that I want the Corporation to be able to see these items.

Gotcha!  You'll want to find the Global Permissions section of the System settings - there you can scroll to the bottom and grant permissions to a group/role - I think there is one you're missing (the one above what I am highlighting here) :

 

2021-05-12_10-34-49.png

Got it!! Thank you!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Asked in Jira Service Management

JSM June ask me anything (AMA)

Hello Community members! We’re wrapping up the end of JSM June with an Ask Me Anything (AMA) with the Jira Service Management product team. This is your chance to ask all your ITSM questions to o...

285 views 14 14
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you