Hi Phil,
Could you please make sure you have all the necessary permissions to do this? Please note that you will need the JIRA 'Create Shared Objects' global permission before you can create a board. If you don't have this permission you can still create a board, but it will not be visible to other people as its filter will not be shared.
If that doesn't help, please attach a screenshot of what you are seeing.
Hope this helps.
Cheers,
Clarissa.
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