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I'm trying to connect to Jira using QuickSight and not all the fields are visible in QuickSight.

KRIPA M
KRIPA M Nov 06, 2023

Eg: Sprint name, Sprint Start Date and End Date, Epic Name, Story points are not visible in QuickSight fields. 

Is it because of  the fields that are locked in Jira?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Nov 07, 2023

Welcome to the Atlassian Community!

That's up to how the QuickSight mapping has been configured.

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KRIPA M
KRIPA M Nov 09, 2023

I see QuickSight mapping is configured correctly. But for some of the fields data is null however data is available in Jira. 

Example: Sprints, Epic name are null.

 

Screenshot 2023-11-09 192637.pngconfiguration.png

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Nov 09, 2023

Could you show us the configuration?  The names shown in your sheet are not the names I would expect to see in the mapping.

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KRIPA M
KRIPA M Nov 09, 2023

Here is the datasource configuration.

Username is my mail id for Jira software account

datasource.png

API token is taken from security tab

Step 1:

Step 1.png

 

Step 2: Generated API token from below screenshot

step 2.png

 

step 2.png

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