Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,552,107
Community Members
 
Community Events
184
Community Groups

I got a message from Megan Cook, is this correct? not some kind of virus?

Victor Medina Jimenez
Victor Medina Jimenez Aug 24, 2021

I got a message from Megan Cook, is this correct? not some kind of virus?

image.png

Answer
Watch
Like hchello1 likes this
1051 views

4 answers

1 vote
M
M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 07, 2022

Hi there, this one is legit but it’s always good to be cautious. I’m a real person who works at Atlassian as Head of Product for Jira Software Cloud. Myself and the team are keen to hear your feedback. 
I’m off now to get some human food. Beep bop. 

View More Comments
Stefan Beck
Stefan Beck Jun 15, 2022

Hi @M 

According to which criteria are the users contacted with such mails? One of our customers asked why he received this email...

Like
Reply
0 votes
neranjan_v
neranjan_v May 15, 2023

I had the same question. One of our users had reported the email from Megan thinking that is a phishing attempt. 

Thank you for the update. Gonna tell our users that this is a legit one.

Thanks!

Reply
0 votes
Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 26, 2021

Hello @Victor Medina Jimenez,

Welcome to the Atlassian Community!

This is a legit email from Atlassian. I checked our internal documentation regarding this type of email and they are sent from noreply@atlassian.com and Megan is Head of Product for Jira Software.

If there is any information on the email header or the link on the “Take the survey” button is suspicious, feel free to share more details with us, but as far as we can see from the screenshot, it's from Atlassian and not a virus.

Kind regards,
Angélica

Reply
0 votes
Airbus Driver
Airbus Driver
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
Aug 26, 2021

Looks legit to me. Megan Cook from Atlassian is the head of product for Atlassian software teams.

Reply

Suggest an answer

Log in or Sign up to answer
Jira Software
Jira Software
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events

See all events