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I don't issue type 'change' under my issue types list. How can i get it added to the list?

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Oct 24, 2023

Want to get all the issue types while choosing. As per Jira there are different issue types but few are not available while creating the issue. Below is the snapshot where the missing issue types are highlighted.


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Walter Buggenhout
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Oct 24, 2023

Hi @Ramyasree_bale and welcome to the Community!

The issue types you see in this list are made available in your projects via issue type schemes. That is, if your project is company managed.

To make sure what type of project it is where you don't see the change issue type in the list, navigate to the board view and near the bottom left corner of your screen, check if the project is company managed or team managed.

Let's assume that the project is company managed. When you navigate further to project settings > issues > types, you should see the list of issue types associated with your project, like e.g. in this example:

2023-10-24 18_57_34-Project Company Managed Scrum Demo - Issue Types - Jira.png

If you click the Actions button near the top right corner and choose to edit the issue types, you will be transferred to the screen where you can edit the issue types in the issue type scheme. Add Change to the list and save your changes.

On a side note, this is usually only one step you need to take. Issue types are also linked to the workflow and screens being used. And if these are specific as well, you may also want to look into the workflow and screen configuration of your project later on. You might want to check out the documentation in those areas here:

Having said all that, if your project appears to be team managed, then everything I just explained is not relevant. These projects do not use the issue types in the list you showed in your question, but you have to create issue types in each project separately. In that case you navigate to Project settings > Issue types and add an issue type called Change there, that will only be available in that project.

Hope this helps!

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