I cant add a label

[Leighann1alexander]

I have an epic created that I previously added labels to but it wont let me add another one I have other epics I can add labels to I dont understand why it wont let me click in the box and add a label -- this EPIC is part of the same project as my other epics that I created and they work I created this epic but cant add a label?   any thoughts on why that is?

[Ste]

Hi @Leighann1alexander

It won't let you edit a label onto an issue you've previously created? Is this impacting just one issue or multiples in the same project?

It could be based on your team having a different screen for the 'Create' operation to 'Edit' - if the field is not on the Edit screen it would appear to lock.

A simple way to check is to access the issue's full edit screen and see if you can see the field. Alternatively, if you're the project's admin:

• Go to Jira Administration (the cog in the top-right of the navigation bar) 
• Select Projects and choose your project
• On the left-hand menu choose Screens
• Open the expand arrow for the Epic issue type and choose the screen next to Edit Issue
• Look whether Labels is on this screen

If you're a Site Admin, it will also let you change the fields and add the field Labels if needed. If not, you'll to request an Admin adds it.

^ If this doesn't resolve the issue, let me know :)

Ste

[John Coffie]

It helped me. (3 years later)

Thank you.

[Ian Kleinfeld]

There is no "Screens" option...?

[Nilesh Raut]

Put the labels field on the create and edit screen of the issues.

[Ian Kleinfeld]

Where? How?

[Ian Kleinfeld]

This?

Didn't work. Can't add labels to cards, but can add them to issues when they're open. 

🤬

[Prasanna Chandramohan]

• Go to project settings --> Click on Issues or expand 
• You will find screens click on expand arrow for the Epic issue type and choose edit issue.
• Look whether Labels is on this screen
• If not, click on select field and type labels to add
• You could also rearrange to any position.