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I can't see the "comment" activity in Jira

I can't make any comments in Jira because the field is not visible to me (and anyone else). It is happening in just a specific project.

Btw, i am site admin user.


2 answers

2 accepted

0 votes
Answer accepted

Hi @Pedro Henrique Webster Carneiro,

It is possible that you don't have the add comments permission in that project. As an admin, you can check out what's wrong using the permission helper.

Type 'gg' and in the dialog that appears "Permission helper"

Screenshot 2022-06-13 at 20.09.04.png 

Select yourself as user, any issue in the project where you're having trouble and the Add comments permission. Hit submit and Jira will - hopefully - tell you what is wrong ...

Hope this helps!

0 votes
Answer accepted
Dirk Ronsmans Community Leader Jun 13, 2022

Site admin is not the same as having a permission on the project.

I'd first suggest you take a look at the permission scheme of that specific project (since no-one can see it) and also look at the workflow step properties, it could be blocked by that too.

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