Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


I can't auth jira in vs code

I install extension for vs code Atlassian (Jira and Bitbucket official) and can't auth in jira. I success auth in bitbucket, but not in Jira. I catch error...

Снимок экрана 2021-06-01 013531.png

3 answers

1 vote
Stephen Sifers
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 01, 2021

Hello Maxim!

Thanks for including a screenshot of the error you're seeing. Just to ensure we're targeting the right issue, you're facing a problem when attempting to authenticate VS Code against Jira which results in your shared error.

You may have already done this, but ensure you're completing the steps below:

Authenticate with VS Code

Next, you’ll need to authenticate the VS Code extension with Jira and/or Bitbucket.

Authenticate Jira Cloud

  1. Open Atlassian Settings. Open the command palette (macOS: Command + Shift + P; Windows: Ctrl + Shift + P), search for Atlassian Settings, and hit Enter.

  2. Open the Jira tab, then open the Authentication section if it's not visible.

  3. Click Login to Jira Cloud. This will open the Atlascode Integration page in your browser. If you aren't already logged in, you'll be prompted to log in to your Atlassian account.

  4. On the Atlascode Integration page, click the Authorize for dropdown menu to open the list of sites (instances) you can authenticate with VS Code.

  5. Select the site you want to authenticate.

  6. Click Accept to complete authentication.

  7. Click Back to VS Code to return to VS Code.

If you’d like to authenticate another Jira site, click Login to Jira Cloud again and select another site.


Alternatively, you may also be impacted by the following issue: Allow SAML SSO as authentication method which is associated with Ability to login VS Code plugin with Custom Jira Site through third-party authentication provider.

Stephen Sifers

I have excactly this issue, I am not using any thirdpart authentication, I have a Jira account. When I try to login from the VSCode Jira extention, I am directed to below after page after I login to my Jira account. Once I accept the integration, my browser simply hangs waiting for to respond, but eventually times out.



Like Kevin Foster likes this
0 votes
raouf bouzerara
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Aug 10, 2023

Did you find or recommend any solution? because I can't find any.

Jens Lumm
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 23, 2023

I had to choose "log out of all accounts" on and then simply re-login. After this step, the auth went through.

Try removing custom sites, uninstalling, restarting VSCode and installing the extension again, and re-adding new custom site back. For me these steps fixes the issue for a while.

Suggest an answer

Log in or Sign up to answer
Site Admin
AUG Leaders

Atlassian Community Events