I can't auth jira in vs code

[Maxim]

I install extension for vs code Atlassian (Jira and Bitbucket official) and can't auth in jira. I success auth in bitbucket, but not in Jira. I catch error...

[Marc D Behr]

I found that if I installed version 3.4.11 and everything works again... seems like a bug in later versions

[Ismo Soutamo]

Thanks, this works for me too!

[Stephen Sifers]

Hello Maxim!

Thanks for including a screenshot of the error you're seeing. Just to ensure we're targeting the right issue, you're facing a problem when attempting to authenticate VS Code against Jira which results in your shared error.

You may have already done this, but ensure you're completing the steps below:

Authenticate with VS Code

Next, you’ll need to authenticate the VS Code extension with Jira and/or Bitbucket.

Authenticate Jira Cloud

1. Open Atlassian Settings. Open the command palette (macOS: Command + Shift + P; Windows: Ctrl + Shift + P), search for Atlassian Settings, and hit Enter.

2. Open the Jira tab, then open the Authentication section if it's not visible.

3. Click Login to Jira Cloud. This will open the Atlascode Integration page in your browser. If you aren't already logged in, you'll be prompted to log in to your Atlassian account.

4. On the Atlascode Integration page, click the Authorize for dropdown menu to open the list of sites (instances) you can authenticate with VS Code.

5. Select the site you want to authenticate.

6. Click Accept to complete authentication.

7. Click Back to VS Code to return to VS Code.

If you’d like to authenticate another Jira site, click Login to Jira Cloud again and select another site.

Source: https://support.atlassian.com/bitbucket-cloud/docs/get-started-with-vs-code/ 

Alternatively, you may also be impacted by the following issue: Allow SAML SSO as authentication method which is associated with Ability to login VS Code plugin with Custom Jira Site through third-party authentication provider.

Regards,
Stephen Sifers

[Klavs Wismann]

I have excactly this issue, I am not using any thirdpart authentication, I have a Jira account. When I try to login from the VSCode Jira extention, I am directed to below after page after I login to my Jira account. Once I accept the integration, my browser simply hangs waiting for api.atlassian.com to respond, but eventually times out.

[vikkrantxx7]

I provided the access token with expiry of 200 days and it worked. It was not working with no expiry.

[Ismo Soutamo]

I just uninstall that extension. Exit it. Remove it with rm -fr from disk and also remove all cache files. Then start it again, install extension.

For unknown reason I still see connection to bitbucket at this time. Maybe my account etc. sync with GitHub? 

Then I change my default browser to something (opera) which I haven't never used with vscode or jira/atlassian. Still I cannot login after give my user + pass + MFA.

Again I get this error page

[raouf bouzerara]

Did you find or recommend any solution? because I can't find any.

[Jens Lumm]

I had to choose "log out of all accounts" on start.atlassian.com and then simply re-login. After this step, the auth went through.

[Ismo Soutamo]

This didn't work for me. Not even a new machine.

[Jekabs Karklins]

Try removing custom sites, uninstalling, restarting VSCode and installing the extension again, and re-adding new custom site back. For me these steps fixes the issue for a while.

[Ismo Soutamo]

No help for me.