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I am unable to re-index or access issues and dashboards, help?

We use JIRA version 6.4.3.

Over the past few weeks our JIRA instance's performance has become more volatile. Re-indexing fails whenever I attempt it. Dashboards display long strings of error messages and users are unable to access any issues.

The Health Check function detected a problem with our indexing, but the other categories appear healthy.

The error I recieve when trying to access issues or queries is "Error getting the next result (I/O Error: There is not enough space on the disk)".

I am attempting to run a query to see if I can delete attachments to clear up space, but that is failing as well.

Any assistance would be greatly appreciated.

1 answer

It appears your disk is full. Try cleaing old log files first.

What operating system are you running?


If linux you can try ncdu or find: 

cd / && ncdu

find / -size +100M -printf "%s - %p\n"

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