I am not recieving email notifications for all projects linked

[Sai Krishna]

I am not recieving email notifications for all projects linked and

I have made changes in settings allow email notifications but still

[Neghena _drawio Diagrams_]

Have you checked your notification schemes? i would check that to see if you're getting pings about any events or projects you're interested in. Also contact your Jira administrator and see if they can fix the issue.

https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/

good luck!

[Sai Krishna]

Thanks Neghena_Hamidi_draw_io

[Andy Heinzer]

Hi @Sai Krishna 

I found there was a suppression on your account from our side.  I found this bounce message in our logs:

2023-09-04 23:16:17.976
550-5.1.1 The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient's email address for typos or
550-5.1.1 unnecessary spaces. Learn more at
550 5.1.1 https://support.google.com/mail/?p=NoSuchUser h3-20020a636c03000000b00565f42b81aesi8653915pgc.65 - gsmtp

Although I checked the email address and it is exactly the same as account used to sign into our community site.  So I don't know why your mail provider would have rejected this message at that time, unless your account was disabled.  I have cleared the suppression from our side.

You might want to reach out to your mail admin with this information so that they can investigate from their side.

Andy

[Sai Krishna]

Thanks Andy I ll check our mail admin

[Sai Krishna]

I have made changes in settings allow email notifications but still