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I am not able to create issue through python script

I am trying to conncet jira cloud by using email & api-token and i am getting below permission issue. But I have required access.

jira.exceptions.JIRAError: JiraError HTTP 401 url:
text: You do not have permission to create issues in this project.

1 answer

1 vote
Sachin Dhamale
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 11, 2022


Welcome to the Atlassian Community.

Are you using this Code.

# This code sample uses the 'requests' library: # import requests from requests.auth import HTTPBasicAuth import json url = "" auth = HTTPBasicAuth("", "<api_token>") headers = { "Accept": "application/json", "Content-Type": "application/json" } payload = json.dumps( { "update": {}, "fields": { "summary": "Main order flow broken", "parent": { "key": "PROJ-123" }, "issuetype": { "id": "10000" }, "components": [ { "id": "10000" } ], "customfield_20000": "06/Jul/19 3:25 PM", "customfield_40000": { "type": "doc", "version": 1, "content": [ { "type": "paragraph", "content": [ { "text": "Occurs on all orders", "type": "text" } ] } ] }, "customfield_70000": [ "jira-administrators", "jira-software-users" ], "project": { "id": "10000" }, "description": { "type": "doc", "version": 1, "content": [ { "type": "paragraph", "content": [ { "text": "Order entry fails when selecting supplier.", "type": "text" } ] } ] }, "reporter": { "id": "5b10a2844c20165700ede21g" }, "fixVersions": [ { "id": "10001" } ], "customfield_10000": "09/Jun/19", "priority": { "id": "20000" }, "labels": [ "bugfix", "blitz_test" ], "timetracking": { "remainingEstimate": "5", "originalEstimate": "10" }, "customfield_30000": [ "10000", "10002" ], "customfield_80000": { "value": "red" }, "security": { "id": "10000" }, "environment": { "type": "doc", "version": 1, "content": [ { "type": "paragraph", "content": [ { "text": "UAT", "type": "text" } ] } ] }, "versions": [ { "id": "10000" } ], "duedate": "2019-05-11", "customfield_60000": "jira-software-users", "customfield_50000": { "type": "doc", "version": 1, "content": [ { "type": "paragraph", "content": [ { "text": "Could impact day-to-day work.", "type": "text" } ] } ] }, "assignee": { "id": "5b109f2e9729b51b54dc274d" } } } ) response = requests.request( "POST", url, data=payload, headers=headers, auth=auth ) print(json.dumps(json.loads(response.text), sort_keys=True, indent=4, separators=(",", ": ")))


This is tried and tested code.

Make sure you are sending api token of user who has the permission  to create issue correctly here

auth = HTTPBasicAuth("", "<api_token>"

pls note api token is not password



Hi Sachin

I have a similar problem. I am not using the exact code above, but the code used to work on the sever version. I can create tasks in all the projects that from within jira, but it fails using my code.

I would like to give your code a try and this leads to my question.

You write that the API token is not the password. What is it then?

BR Jakob Vang

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