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I am having a problem with attachments. I can no longer attach any files to my tickets.

Farshid Jabbari
Farshid Jabbari
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October 22, 2020

All of a sudden, I cannot attach any files to my tickets. I get an error saying "we couldn't save your attachment. Reload the issue then try adding it again"... I have tried it with new and existing issues and even different types of files and get the same error. My file is only 17kb in size. 

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Chris Buzon
Chris Buzon
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October 22, 2020

If you're on JIRA server you might need to make sure your attachment storage isn't full.
If you're on Cloud it may be a communication error, try clearing your cookies.

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