I have defined some custom fields where it is required to capture a Date, but I have found it difficult to implement a condition (in Automation) that can verify if the custom field is empty.
IF/ELSE - Issue Field Condition doesn't support customs fields where a date is stored unfortunately.
Hi Israel Luna-Vazquez,
You can use JQL in place of If else.
Like If "Issue Field name" is Empty.
It will work.
Regards,
Ankur
@[deleted]
You should be able to use If: Issue matches JQL and then have JQL of:
"Your Date Field" is Empty
This will bring back all the issues with the empty custom field and if the issue has an empty date field it will qualify. You can also limit the number of issues that it pulls back to check against by adding additional criteria to the JQL such as project, status, resolution, issue type, etc.
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Thanks !
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