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How to verify if a custom field for Date is empty with Automation?

I have defined some custom fields where it is required to capture a Date, but I have found it difficult to implement a condition (in Automation) that can verify if the custom field is empty.

IF/ELSE - Issue Field Condition doesn't support customs fields where a date is stored unfortunately.



2 answers

2 accepted

3 votes
Answer accepted

Hi Israel Luna-Vazquez,

You can use JQL in place of If else.


Automation for date.PNG


Like If "Issue Field name" is Empty.

It will work.



2 votes
Answer accepted
Brant Schroeder Community Leader May 03, 2021

@Israel Luna-Vazquez 

You should be able to use If: Issue matches JQL and then have JQL of:

"Your Date Field" is Empty

This will bring back all the issues with the empty custom field and if the issue has an empty date field it will qualify.  You can also limit the number of issues that it pulls back to check against by adding additional criteria to the JQL such as project, status, resolution, issue type, etc.

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