I have defined some custom fields where it is required to capture a Date, but I have found it difficult to implement a condition (in Automation) that can verify if the custom field is empty.
IF/ELSE - Issue Field Condition doesn't support customs fields where a date is stored unfortunately.
You should be able to use If: Issue matches JQL and then have JQL of:
"Your Date Field" is Empty
This will bring back all the issues with the empty custom field and if the issue has an empty date field it will qualify. You can also limit the number of issues that it pulls back to check against by adding additional criteria to the JQL such as project, status, resolution, issue type, etc.
Project managers know this problem: A “mountain of work” lays in front of you, and you don’t know how and where to tackle them. Different to-dos lie ahead, but just one task after the other can be ha...
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