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How to use custom message field (view) on transition screen

HI All

I want to use  custom message field (view only ) on transition screen along with comment.

Comment seems to be populating. but not message.

Can anyone help me with this.



2 answers

0 votes

How exactly have you configured the message field?

Can you check:

  • That you have the field on your transition screen
  • That the field has text in the default value
  • What type of field it is - message for view, or message for edit?
0 votes
Alex Koxaras Community Leader Aug 26, 2022

Hi @Supriya_Mandale 

You can't do that with out of the box functionalities. Maybe with a 3rd party app?

I think they are talking about the message fields provided by the Jira Toolkit app (Atlassian, free, and installed in Cloud automatically)

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