How to update license keys

Shroomy April 26, 2023

Under "Administration" ➜ "Manage apps" we are able to update the license keys after purchasing a valid license.

My question is; is it possible to add a license key beforehand or should you only enter the key at the day of expiry?

As you can probably tell I am worried that if I enter a new license key too early I will in effect loose some days on the previous license. But I also don't want to wait until the very last second to add a new license.

How does this work? I have never done it before.

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Shroomy November 1, 2023

Update:

I did update the licenses. When doing so Jira just added another 12 months to the expiry date. In other words:

If your current expiry date says January 1 2020, once you paste in the new key the date will say January 1 2021.

At least this is the case for renewals.

1 vote
Fabio Racobaldo _Herzum_
Community Leader
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April 27, 2023

Hi @Shroomy  and welcome,

you can add a new license before the expiration of the current one. No day will be lost because it is a renewal.

Hope this helps,

Fabio

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