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How to update custom field value based on previous status

Hi Team,

 

How can we update a custom field value based on the previous status of an issue in the post function?

For example: Here the custom field is a select list single choice type, we have to update this field to a value "1" whenever it transitions from some X status.

Again need to update the field to value "2" if it transitioned from Y status via postfunction.

Let me know how to implement this.

 

Regards,

Kavya Janiwarda

2 answers

0 votes
John M Funk Community Leader May 17, 2022

Hi Kavya,

Maybe I am not understanding correctly, but you have a workflow that goes from Status X to another status, and you have a transition that goes from Status Y to the same status or another one? 

Why can't you just set a post function each transition to set the value of the field? 

0 votes
Florian PEREZ Community Leader May 17, 2022

Hello, 

this can be quite hard to do. 

Once I did something with scriptrunner using the history of the issue. It was really hard to do and to be honnest it wasn't perfect. 

We finished by using a customfield to hold the value in an array that we dont show on ticket). It was very ugly but functional.

Hope this help

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