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How to update Parent field once a linked task is transitioned

Gil Blau September 13, 2022

Hi,

Can someone please assist with the configuration?

I am trying to update a Parent (=Linked task), once a child task is transitioned within a different project. The field that I am trying to update is a custom field.

Screen Shot 2022-09-14 at 9.03.37.png

Many thanks for assisting!!

1 answer

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Bill Sheboy
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September 14, 2022

Hi @Gil Blau 

What is not happening as you expect?  What do you observe when you look at the details of the audit log after the rule has processed?

Kind regards,
Bill

Gil Blau September 15, 2022

Hi @Bill Sheboy - I think that I am using the wrong branch type. I am still playing with the automation configuration and will update once the issue is resolved.

Bill Sheboy
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September 15, 2022

That sounds correct: the parent branch typically works for epic/children.  There is a separate one for linked issues.  But your case of going up to the "parent" issue using links instead you may need a JQL branch.

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