How to turn off ticket notifications by email?

[Alexander Willemsen]

At this moment I receive a email notification of all communication on a ticket, how can I switch this off? Please advice, thanks. 

[Thomas Schlegel · Accepted solution]

Hi @Alexander Willemsen,

are you watching the issue?  If so, you can click to unwatch:

[Alexander Willemsen]

Hi @Thomas Schlegel, could you help me out?

[Thomas Schlegel]

I'll try, have you checked, whether you are watching this issue?

[Alexander Willemsen]

Yes I am

[Alexander Willemsen]

I would like to switch off all email notifications received by jira@slitsapp.atlassian.net as we have the notifications connected to a slack group..

[Thomas Schlegel]

If you want to disable all outgoing mails, you can do this here:

https://<your-account>.atlassian.net/secure/admin/OutgoingMailServers.jspa

[Alexander Willemsen]

Not sure if I would like to switch off all outgoing mails, would it be possible to switch of per user? Or per project?

[Thomas Schlegel]

No, this is a global switch.

If you want to disable notifications for a single project, you have to create a notification scheme without any notifications (click on "Add notification scheme"):

https://<your-account>.atlassian.net/secure/admin/ViewNotificationSchemes.jspa

and assign this scheme to your project. 

[Alexander Willemsen]

Thanks @Thomas Schlegel think this is what I'm looking for...

[Thomas Schlegel]

You're welcome, @Alexander Willemsen.

If you think, your question is answered, please accept the answer with the checksign.

Other users with similar questions can find answered questions more easy with such a marker.

Thank you

[Markus Göckeritz]

Hi Guys, I'm joining the discussion since I have a similar issue: I would like to switch off all outgoing emails for a specific project but only for specific users. Any idea how this might be achieved?

Thanks