How to track time for mutliple users in the same ticket?

Hizkeel Khan August 15, 2023

Hi,

I want to know how each assignee have logged their time on a particular ticket. For e.g, Assignee A have logged 2 hours and time tracking will show 2 hours spent. It is then assigned to QA and he logged 2 hours as well, that makes my time tracking showing 4 hours in total. 

If time tracking shows 6 hours, I want to see how work is split between different assignees using Jira filters. 

It would be great if we can achieve this using Jira. I don't want to use any third party app. Anyone Please?

7 answers

1 accepted

1 vote
Answer accepted
RVS_Support
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August 17, 2023

Hi @Hizkeel Khan 

As other mentioned, it would need an app to get this data.

If you are open for the same, you can try out our add-on. And track time spent by resources with multiple filters / category / grouping features

Worklogs Time Reports

Disclaimer : I am part of the app development team

Worklogs Drill Down.PNG

Hizkeel Khan August 18, 2023

Hi,

Thank you for your answer. I'll try your add-on. Will it solve my problem I'm having like seeing the worklogs for multiple users within the same ticket? @RVS_Support 

1 vote
Hannes Obweger - JXL for Jira
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
February 20, 2024

Hi @Hizkeel Khan

if you're open to solutions from the Atlassian Marketplace, this would now be available in the app that my team and I are working on: JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a number of so-called history columns that aren’t natively available, including the time with [assignee].

This is how it looks in action: time-with-assignee.gif

As you can see above, you can add many time with [assignee] columns as you want, and easily sort and filter by these columns. You can also use them across JXL's advanced features, such as support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.

Any questions just let me know,

Best,

Hannes

1 vote
Miron Ivano _Timescale_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
December 15, 2023

Hi , There are many time tracking addons that you can find here : Time tracking

Our customers really like the Team Timesheets functionalities of Timescale

You select a team or individual users and you see their detailed timesheets, like this:

mirooo (1).gif

1 vote
Michał Kowalewski
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August 29, 2023

Hi @Hizkeel Khan 

 

You can easily track the time logged by your users using apps available in the Atlassian marketplace. Our team developed an app for creating reports for Jira time logs and it should meet all your expectations.

With the app, you can display reports for different users, projects, sprints, etc. You can even use your JQL filters to display the only tickets that are included in the filter. There are many possibilities for how you can filter the report and what’s the best is that we constantly improve our app based on our clients' needs.

Please take a look at the screenshot below to see how the application looks in practice.

Community.png

The report is highly comprehensible and straightforward to peruse. Moreover, it's possible to generate an Excel document from the report at any time.

I encourage you to try our interactive demo to see if this is something that would meet your expectations.

We're also pleased to respond to any inquiries regarding our application. Don't hesitate to get in touch with us by going to this link.

 

Kind regards,
Michał
SolDevelo Team

1 vote
Nataliya Vasyliv_Reliex_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
August 17, 2023

Hi @Hizkeel Khan

Do you use any add-ons for planning?

Some add-ons can solve this issue. 

Hizkeel Khan August 18, 2023

No, Can you please recommend some? @Nataliya Vasyliv_Reliex_ 

Nataliya Vasyliv_Reliex_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
August 18, 2023

ActivityTimeline resource planning add-on has split issue functionality. You can schedule one issue for several assignees. In Timesheets you can track logged time by user or by issue.

You can try 30 days free trial.

1 vote
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 16, 2023

Hello @Hizkeel Khan 

JQL is designed to retrieve issues, not worklogs.

Jira does not provide a report natively that will give you what you want.

The only way to get that information without using a third party app is to extract the worklogs using the REST API and parse the results yourself.

0 votes
Gracjan Wesołowski _HeroCoders_
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August 21, 2023

Hi @Hizkeel Khan 

as mentioned by others, you might consider using time-tracking apps that in most cases have a customizable report of tracked time on issues.

I can recommend our Clockwork Automated Time Tracking & Timesheets Pro app, which offers you the possibility to review timesheets and create reports that can be configured in various ways using break-down and filtering options. In your case, you can simply choose what project you would like to include in the timesheet and choose users which you would like to see.

 

We've recently added an option to create Teams and use it to filter the data in the timesheet.

This way you can quickly see how much time was spent on a specific project, and team.

Please find below the sample of how the timesheet looks like:

gif (1).gif

If you have any questions you can contact us via our help center.

Cheers!

Gracjan

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