I'm trying to find a way to track time spent to close a ticket, but rather than tracking from the created time I'd like to instead track from the assignee field. Many of the cases in this project are created hours before people come in, so tracking from the created time will throw off metrics.
When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...
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