How to tag Assignee in issue comments using rest api?

surbhi barnwal April 6, 2023

I have a requirement where I have to tag the Assignee in the comments based on the issue id using rest api.

This is for Servicenow to JIRA integration.

1 answer

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Tugba Capaci
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April 7, 2023

Hi @surbhi barnwal , 

 

Here is the endpoint and body you need to use to tag the assignee in a comment.

 

Example body : 

Screen Shot 2023-04-07 at 11.08.34.png

 

I hope it helps.

 

Tugba from Actioner

actioner.com 

surbhi barnwal April 7, 2023
 var json_data = {}
  //forming json if visiblity access is provided else just add the body in json format
  if(inputs.visibility){
     json_data['visibility'] = {}
     json_data['visibility']['type'] = "role"
     json_data['visibility']['value'] = inputs.visibility
  }
  
   var comment = {
        "type": "doc",
        "version": 1,
        "content": [{
            "type": "paragraph",
            "content": [
{
                "text": inputs.comment,
                "type": "text"
            },
{
               "type": "mention",
               "attrs": {
               "id": "622a29b6c4d0fe0069572578",
               "text": "@John",
               "userType": "APP"
              }
            }
]
        }]
    };
  
  if(inputs.server_type=='cloud' && inputs.api_version==3)
    json_data['body'] = comment;
  
  else
    json_data['body'] = inputs.comment 
  
  outputs.payload = JSON.stringify(json_data)

We are using the REST API V2....no luck with the solution provided. Can you please help with Rest api v2?

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