@Ashlee Hudson, some screen shots might help here. So you are going to the board settings and have added a column but the column doesn't show once you return to the board view, correct? This would be odd. Also have you mapped one or more statuses to the new column? You also say you can't change status, what exactly does that mean. Does that mean you can drag an issue from one column into the new column or something else?
the first shot shows the issue. you have no unmapped statuses and no status mapped to the Testing/QA column so as it indicates the column will not display on the board. Now I will go out on the limb and guess at what you should do here.
1) add a new status for the Testing/QA state, e.g. "QA", into your workflow
2) go to board settings and map (drag/drop) "QA" to the new column
hope that helps!
got it you will need to move off the Jira simplified workflow to achieve your goals. so are you an admin? that will be important as we proceed here.
Can you edit the existing workflow? Go to project > project settings > workflow and click the pencil. This is where you would add a status and link in the transitions. Note: if this is a default workflow used by other projects I recommend making a copy and editing it then associate the new workflow to the project so that you don't impact other projects. To associate the workflow once created you can do so via project > project settings > workflow > add workflow and associate the issue types to it or change the workflow scheme all together.
It might be worth reading this document for more details - Workflows
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
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