How to show defects that bounce back n forth between Development and QA

[Christopher Tom]

There are times when a defect will be sent to QA for review, reject and sent back to Development...this back n forth can repeat several times so I'm trying to construct a query that will show me :

• The story number
• How many times the story bounced back n forth

[Trudy Claspill · Accepted solution]

Hello @Christopher Tom 

Welcome to the community.

How are you specifying that the issue is in development or in QA? Are those Statuses for the issue?

Assuming that you are using issue Statuses for this, you might look at creating a customer number field, and incrementing the value in that field each time the issue transitions from dev to QA or from QA to dev. Then you could query based on that field.

Advanced JQL filtering provides the WAS and CHANGED operators, which might help but won't tell you how many times the issue bounced.

https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-operators-reference-939938745.html#Advancedsearching-operatorsreference-WASWAS