I want to notify a group when a project manager field ( Custom field) is updated with the name of the project manager.
I have Script runner and I tried to create a listener using the Issue Event update. What I think I need to do is to create a condition. Maybe the condition should be if the project manager field is not null.
I am not a developer so I do not know what the script should be
Please let me know
Solution - For anyone, I managed to do this by creating a post function, so when a ticket moves to any transition, it will send an e-mail based on the user in the custom field - Project manager. This will only work if the custom field is a single user picker list so please bear that in mind.
Hi Rimet - Welcome to the Atlassian Community!
You can easily do that with Automation For Jira which is free in Jira Cloud.
Here's some information to get you started:
There are two types of automation:
Automation Basics: https://www.atlassian.com/software/jira/guides/expand-jira/automation
You can do this via global rules to apply to all projects also. You'll need to be a Jira Admin/Site Admin, go to Jira Settings > System > Automation Rules (left-hand menu).
For more on using Automation For Jira see these help pages.
Jira Automation Template Library to help get you started quickly:
Basically, you want to create a new Rule with a Trigger for Field Value Changed and select the Project Manager field.
Then add a Condition to check if the value = the name of the certain project manager.
And then add a New Action for Send email. In the To: section, put in the group.
I am using Jira Server and have Sriptrunner installed and created a Listener based on Issue Updated event.
But I need to make sure that the condition is applied if the customer field ( User Picker list) is not null.
The idea was to send the email when the project manager updated this field
As I do not have the skill to write the code, I am struggling to define the condition and tried this code.
cfValues['customFieldId_35149']?.value but it gives an error
Sorry, I see now that you are using Server. There is a Lite version that is free and also a paid version. Here is a link that shows the different capabilities between the two.
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