How to see which issues are incomplete when closing a sprint?

My sprint has 65 issues in it. All 65 are done. When I attempt to complete the sprint, the dialog says:

65 issues were Done.
4 incomplete issues will be returned to the top of the backlog.

How can I find which 4 issues it's referring to? None show on the board or in reports that are outside of the 65 done issues.

3 answers

1 accepted

3 votes
Accepted answer

Check your board configuration - have you mapped all possible status for the projects into columns, or are you missing some that contain the 4 issues?

Check your board filter - try running it as a standard search and see what the results are (I'd expect to find 69, with the additional 4 having a different status to the rest)

This solved it for me as well!

Interesting. I narrowed the JQL to just issues in the sprint–no other criteria, and found the 4 issues are assigned to another project! Good to know. I'll have to watch for that going forward.

Thanks Nic!

I have faced this problem when Jira issues have been moved from Project A to Project B, for some reason the issues were still linked to Project A, because those issues were included in a Sprint from Project A.

You should go to Project B and you will find there those issues inside a new Sprint that is linked to Project A and edit the issues and remove from the Sprint.

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