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How to see the Using Rank setting

I need to find the "Using Rank" setting in my board as seen here:

image.png

However, when I click on "Configure Board" in my project I see a totally different setting interface that does not have the Using Rank option, as seen here:

STAC_board_-_Agile_board_-_Jira.png

Please help.

 

1 answer

0 votes

Hello @Jordan Bergtraum 

Welcome to the community.

The first image you provided is for a board for a Company Managed project. The second image you provided is for a board for a Team Managed project. It will say at the bottom of the navigation pane on the left which type of project it is.

For a Team Managed project Ranking is always on already and you are not able to turn that off.

Can you tell us what problem you are trying to solve?

Goal: Manually sort Epics so they represent our "roadmap" level objectives in the right order. 

Currently functionality: I manually re-order epics, which makes me assume I can manually sort. However, after any page reload/refresh the Epics go back to being sorted by what appears to be their ID. So all that work gets lost.

Ahhh, so how can I change my project to allow me to manually sort Epics?

Where and how exactly are you manually re-ordering your Epics?

In a Team Managed Scrum project I am able to re-order my Epics in both the Roadmap screen and the Backlog Screen (in the Epics pane) by dragging and dropping them. When I refresh the screens (either one) the ordering I set is retained.

Doesn't work from "Backlog" with Epics open or "Roadmap".

Can you provide step-by-step what you are doing/seeing?

It seems to work for me, but maybe I am not doing the same thing you are doing.

Also, what browser are you using?

@Jordan Bergtraum 

So far I have not been able to recreate what you are seeing, but there are more tests I want to try. I haven't been able to get back to this due to my workload.

You might want to open a case directly with Atlassian Support to see if they can provide a quicker answer.

https://support.atlassian.com/contact

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