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How to restrict workflow transition to "Automation for Jira"?

Info: Free tier, Next-gen software project


When creating a git branch I am moving a card from "SELECTED FOR DEV" to "IN PROGRESS" through an automation trigger. I would like to be able to limit that transition so that the only one who can move it is the actor of that trigger (the Jira bot). Jira defaults the actor of the trigger to be "Automation for Jira". 


I've visited Project Settings -> Access to see if I could find the user Automation for Jira, in hopes of being able to apply the restriction to Admin users only, but Automation for Jira is not there.


Transition restriction popup window:

Screen Shot 2021-02-12 at 3.59.39 PM.png

Automation Rule displaying the Actor (unchanged from default):Screen Shot 2021-02-12 at 4.04.47 PM.png

1 answer

0 votes
Jack Brickey Community Leader Feb 13, 2021

is this a classic project? If so, I would suggest a Condition on the transition within the workflow.

Hey Jack, thanks for reply. 

It is not a classic project, its a next-gen software project. 

In the workflow, to the transition I can apply "Rules", the one I wish to apply is "Restrict who can move an issue", I can't figure out how to allow only the Jira Bot (the trigger automation software) to make the transition. 

Hey Mashu,

Did you ever get this to work ?

I am trying to do the same, and have hit the same wall

I have existing Rules in place, and want to add the "Automation for Jira" User as an additional user allowed to Transition, but it is failing at the moment

(It works if I take all Rules away, but that does suit my requirements)



Hi Phil, 


I did not get it to work, unfortunately. This is a limitation of next-gen projects I believe. 

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