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How to restrict/prevent parent ticket to be closed unless all the sub-tasks are done?

Is there any way to prevent a Parent ticket to transition to close unless all the sub-tasks or children tickets are closed/done?

We have decided to implement a policy in our process and workflow that the JIRA users will not be able to close a parent ticket unless all the sub-tasks tickets are completed.

How can we do that in JIRA workflow? Currently, Users are able to close a parent ticket despite of the sub-tasks or children tickets are still in new status.




2 answers

Is there a way to display an error message that the sub-tasks are open when we try to close the parent issue? Otherwise, user would be clueless as in why the Done status is not appearing.

0 votes
Steven Behnke
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Oct 31, 2017

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