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How to require user to log work when tranisition to specific status?

How can I require the user to log work when they transition there ticket to the done type?

2 answers

0 votes
John Funk Community Leader Apr 16, 2019

Hi Nicole,

You might try adding a Validator on the transition to Done that requires the Time Spent field to not be empty. 

You might also switch time tracking to automated mode, so time is logged automatically when the user transitions an issue. 

Let me know if it is something that you are interested in and I will explain it in more details. 

Cheers,
Jack

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