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How to remove a column for a non-existent status in project board

Edited

Hi all!

In my Task-workflow in a simple Jira-project, I used to have a status 'Klaar' ('Done' in English'). Yesterday, I deleted this status from the workflow, and added the status 'Gesloten' ('Closed') instead.

But now, the column for 'Klaar' is still there in the project board (business project). I don't know why. 

Knipsel.PNG

I only use 1 issue type in this project, so only 1 workflow and that doesn't contain 'Klaar' anymore. It's not possible to drag and drop a card in it, the card bounces back.

I still use Klaar in other projects. In the admin settings > Issues > Statuses, it confirms that Klaar is only used in other projects. As expected.

The workflow:

workflow.PNG

How can I get rid of the 'Klaar'-column in this board?

Thank you!

3 answers

1 accepted

0 votes
Answer accepted

Hey @Sabina 

You need to go to board configuration and remove it. Also check if there are any status mapped to it and move that status to respective column.

Please check this link on configuring columns in a board https://support.atlassian.com/jira-software-cloud/docs/configure-columns/

Regards,

Vishwas

Hi Vishwas,

Thank you for your answer. As far as I know, board configuration is only available in the more advanced scrum/kanban boards in software projects (like the one in this screenshot). I don't see board configuration options in the type of board my question is about (a project board in a business project, that is). I feel like your answer is about another type of board, it looks very different. Please correct me if I'm wrong!

scrumboard.PNG

Hi @Sabina 

Thanks for more info, yes you are correct I did provide a Company Managed Scrum/Kanban board configuration. As I couldn't get information on what type of project board that was in screenshot.

For Business template projects we don't have board configurations so the columns come up based on the status available for workflows used in the particular project. Having said that do we have other issue types in the project with different workflows which might have "Done" Status could be one of the reason.

Let me do some research on this, will get back to you.

Regards,

Vishwas

Like Sabina likes this

Hey @Sabina 

I did try to reproduce the issue.

In business project there was one default workflow. I made a copy of that workflow then modified to look similar to your workflow. Then I went to workflow scheme of the project, switched the workflow I created to replace the old workflow and published the workflow scheme, it was asked to map the "done" status to "close". After all this when navigated to board the done column was gone and closed column appeared.

JWM_Worlfow.png

 

JWM_Board.png

Not sure why this issue occurred to you.

Let's see what is the missing piece that could have resulted in this issue.

 

Regards,

Vishwas

Hi Vishwas,

Thank you for trying.

I just tried to copy my current workflow scheme and switch the project to the copied workflow scheme. But that doesn't resolve the issue either. Neither does switching back. It might be a bug?

Hi Vishwas,

Addition to my previous comment: I forgot to also copy the workflow inside the copied workflow scheme. I did that, and changed it slighly (I changed the position of the status labels in the diagram a few pixels). Then I switched the workflow scheme for this project to the copied one, and it worked! The 'Klaar'-column has disappeared. It seems that is was indeed a bug.

Thank you for your help, your scheme switching inspired me to try this ;)

Kind regards,

Sabina

Hi @Sabina 

Glad to hear, issue got fixed. Usually publishing the workflow does the trick. But sometime we will never.

Please feel free to accept the answer in case it help you :)

 

Regards,

Vishwas

Hi

I'm having a similar problem with a team managed project.  I updated the workflow, I changed the name of two of the status and I removed the status "Approved".  However the column for "Approved" is still showing in the board layout.

0 votes
John Funk Community Leader Jan 09, 2022

Hi Sabina - Welcome to the Atlassian Community!

Did you publish your workflow? Once you publish the workflow, the extra column should go away. 

Hi John,

Yes I did. The new workflow is working.

Published.PNG

Like John Funk likes this

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