How to remove Predict-users and Casemanagement groups from the filter subscription drop-down

fazal Azeem December 6, 2021

Recently one of the users set their private filter subscription and chose the recipient to be Casemanagement, this resulted in triggering the filter-related search results to be sent to every user that is in the Casemanagement Group.

We are looking to remove these 2 groups from the filter subscription drop-down, any help is appreciated.

1 answer

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Jack Brickey
Community Leader
Community Leader
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December 6, 2021

There is no way to restrict the drop down. 

fazal Azeem December 6, 2021

Thank you for the response, very much appreciated. Is there a way to disable setting up the subscription if we cannot manage the drop-down?

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 6, 2021

You can control who has “manage group filter subscriptions” here - admin > system > global permissions. They are you can define which roles has the ability to set up filter subscriptions.

fazal Azeem December 6, 2021

If we delete anyone on the web, will it remove the subscribe option for all the users except JIRA admins?

We have this setup for Jira Admins and anyone on the web for manage filter subscription: 

Manage Group Filter Subscriptions
Ability to manage (create and delete) group filter subscriptions.
jira-administrators
View Users
Delete
 
Anyone on the web
View Users
Delete

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