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How to move the Top ranked backlog task to the kanban board using automation

Already defined

Project : Software

Kanban Board: workflow has assigned, in progress and done

Backlog: Tasks

 

Need help with below:

When one task in Kanban board gets Done, I want to move top 1 task from Backlog into Kanban board through automation [i can drag and drop but that is a manual process]

 

2 answers

2 accepted

1 vote
Answer accepted
John Funk Community Leader May 06, 2021

Hi Munir,

I am not sure how Jira will know which card is the top ranked in the backlog. If you have a way to identify it, then you can have Automation For Jira do an auto transition on the card to the first status on the board. 

Hi John,

Thank you for your response.

We sequence the Tasks in the Backlog in the order we want to see them. There must be some rank or order# to it and that is why it stays in the same order in the backlog. What I am looking for is how to move that Highest ordered task in the backlog to the next column on the Kanban board, which for me is the "Assigned" column.

Thanks

John Funk Community Leader May 06, 2021

Yes, I understand that but not sure how you will determine that based on values on the card. There is a ranking but it is extremely complicated and values are not simple numbers. I don't know how the system determines the order. 

Hi John,

As an alternative, say I

- Create a  custom field called "Task sequence number".

- Populate manually the "Task sequence number" field say 1 in Task1, 2 in Task2 and so on.

John Funk Community Leader May 06, 2021

Yes, that's actually what I do - we have a custom field call Priority Number. 

You could actually create automation that auto transitions the card where your custom field = 1.

Then you could have another automation that subtracts one from the custom field for all tickets in the Backlog status whenever a ticket is transitioned out of the Backlog status. 

Awesome solution John, can you please send me the syntax of how I can subtract -1 from the field. Thanks

Got it how to subtract.

 

Thank you John for the solution. 

Like John Funk likes this
0 votes
Answer accepted

Hello @Munir Patel 

Welcome to the community.

Are you working with a Team Managed project or a Company Managed project? it will say at the bottom of the navigation pane on the left.

If you are working with a Team Managed project it is not currently possible to move an issue from the backlog to the board using Automation.

Hi Trudy, 

Thank you for your response.

Project I am working on is a Company Managed Project.

Ranking of issues in JIRA is not absolute and global. Rather it is relative and contextual.

An issue can appear in more than one board, and its rank can be different in each board.

There is currently no way to query for the top ranked issue in a given board.

For more information about ranking, here are some articles I found:

https://www.jirastrategy.com/questions/how-does-jira-issue-ranking-work

https://tmcalm.nl/blog/lexorank-jira-ranking-system-explained/

I also found this post where there has been much discussion about wanting to be able to get at the "rank" of an issue, which you might find interesting.

https://community.atlassian.com/t5/Jira-questions/How-to-see-numeric-rank-order-for-an-issue/qaq-p/611802

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