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How to manage my project better

Alexx De Beer
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Nov 02, 2023

Our organization uses Jira in the following manner:
Project/Board = Client

Epic = Project

User Story = Tasks

Issues = Subtasks

We work in a CI/CD (continuous integration/ continuous delivery) environment.

Having this type of structure makes reporting really difficult for me. I have access to the Dashboard hub add-on service, but only the sections that link with Jira, Confluence, and Service Manager. We want to use this to share dashboards with our clients.

Do you have suggestions on how we could potentially structure our Jira better, or do you have any hints to help me improve reporting?

2 answers

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Answer accepted
Danut M _StonikByte_
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Nov 03, 2023

Hi @Alexx De Beer,

Try also the gadgets offered by our Great Gadgets app. 

It offers some gadgets that you might like.

For example, with the Work Breakdown Structure (WBS) gadget you can visualize the Jira issues in a tree structure in from of Epics > Stories > SubTasks along with their status. 

Work Breakdown Structure (WBS) Gadget

You can also use the Team Wallboard gadget, to visualize the issues in various ways. You could use swim-lanes by epics or by projects. 

Team Wallboard Gadget

This app offers many other gadgets that you will improve your reporting. 

May be a graphic of text


Take also a look over the articles from our blog to see how many things you can track with this app:

If you need any help, please don't hesitate to contact us at


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Answer accepted
Brant Schroeder
Community Leader
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Nov 02, 2023

@Alexx De Beer Welcome to the Atlassian Community

Can you share specifically what you are trying to report on?  Are your clients able to access your Jira instance, specifically their project?

Alexx De Beer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Nov 05, 2023

Hi Brant,

Yes the customers do have access to the Jira boards.

I would like to have the following visual boards:

- project timeline

- Work completed in hours vs hours remaining (project health)

- Open and closed issues

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