You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
Hi Team,
When we reopen any closed or resolution provided or resolution accepted issues in JIRA, how can we force the system to update Resolution (system field), similar to how it is forcing to update while we update the issue status to resolution provided or resolution accepted or closed. Please see the attached screenshot highlighting the need. Kindly assist with this on priority. Let me know if you need any additional details. Thanks.
whenever you reopen an issue you should clear the Resolution field. This can be done via a Post Function (Update Field Value) on any 'reopen' transitions.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
well i use cloud so it is a bit different but here you go...
Pre-requisite: you need to be an admin
this will only impact any issues that go thru the 'reopen' transition. any issues that have previously been reopened will still have the Resolution set. For those you can use Bulk edit to clear...
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.