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The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
So, the challenge is:
So:
How can we get our usecase to work, where changes for certain tickets (like status updates, comments) are sent to our on-prem tool without having to whitelist all IP ranges from ScriptRunner?
Also curious about this for any future plugin. I would feel it would make more sense to always have Atlassian IP ranges initiate the traffic and that the plugin vendor has to take care of their initial solid connection with Atlassian Cloud.
Thanks for any help/thoughts!