How do I create an automation rule that when an issue is cloned, the assignee field is left empty in the cloned issue?
Hi @SHEHZADALI ISMAILY - In your Clone Issue action, you just need to add Assignee and set it to Unassigned.
@Mark Segall I appreciate the response. The use case that my team is trying to solve for is as follows:
An issue is assigned to a team member, and instead of manually having to change the assignee to unassigned before cloning, they would like for the assignee field to automatically default to unassigned when any issue is cloned.
That is why I was looking at JIRA automation to accomplish this.
Yes, that was my comment on the previous response. Your rule would look something like this:
NOTE - If you're looking for a solution where the user is leveraging the native clone functionality, you'd need to change the trigger to "Issue Created" with a condition that the issue has link "Clones". In this scenario, you would use the Edit Issue action and set the assignee to Unassigned similarly to the image.
@Mark Segall I tried this setup and its still copying over the assignee.
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