How to grant user group view permission to specific issues by issue custom filed?

Matan Bichacho
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February 29, 2024

Hi,

I created an issue custom filed "Department" and also User Groups accordingly.

Now I want to grant the view permissions for the issues accordingly.

e.g. The user Group "Accounting" should be able to view only issues with custom field Department = "Accounting", and should not be able to view other issues in the same project, such as Department = "Ops".

Can it be done or should I use a different approach?

Thanks in advance

2 answers

2 votes
John Funk
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February 29, 2024

Hi Matan - Welcome to the Atlassian Community!

You will need to implement Issue Level Security Scheme to do that. 

https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/

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Sebastian Krzewiński
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February 29, 2024

Hi @Matan Bichacho !

 

Idea - use automation rules to setup security level based on your fields. To do that you need to create sec levels for each group and set it in a ticket when Department will be set/change.

 

Regards,

Seba

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