How to get reporter email using REST API

Marcelo Mella March 12, 2024

I have a Service Desk configured to receive tickets from 2 different companies and They have different SLA.
I need to differentiate users from one company and the other, but i can't access email information to see the domain that the user belongs.
Any workaround?

1 answer

1 vote
Fabio Racobaldo _Herzum_
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March 26, 2024

Hi @Marcelo Mella  and welcome,

you could retrieve all information about a single user through the following REST API

Example : "

Hope this helps,


Marcelo Mella March 26, 2024

Thanks Fabio, i have just realized i posted in Jira Server and the question is for Cloud

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