How to format text in description field within issue

Sorry, stupid question. Short summary: can't figure out how to do formatting such as bulleted or numbered lists, bolding, etc inside Description of an Issue in Jira Agile OnDemand. Need help!

Longer background: We are running Jira-Agile with nothing else added on. A year ago we'd used it when it was Greenhopper, and at that time, in the Description field within an issue (and maybe other fields - we'd never tried) you could do things like use asterisk-space ("* ") to prefix a bulleted list, a "# " to trigger a numbered list, two asterisks surrounding a word to make that word bold, etc.

We discontinued our account about 8 months ago, but have now found our way back to Jira-Agile. However, using those old formatting tricks is no longer working. I can't decide whether that capability has been removed, vs. it was something that had been turned on / installed in the past that I'm just not aware of. (I was not the one who did the setup back in the day when it was Greenhopper).

Any help anyone can give re: helping me get that formatting ability turned on is greatly appreciated! Thanks so much.

3 answers

1 accepted

5 votes

The fields you are working with are set to render as "plain text".

Go into the project, look for "field configuration" and descend into that. Find the text field(s) that need to be more clever and look to the right for "renderer". Change it to "wiki renderer" and you'll find they display formatted text.

Perfect, we must've found at the same time. Thanks so much!!

1 votes
Andy Nguyen Atlassian Team Mar 27, 2014


You may want to check the followings:

  • Renderer Plugin is enabled (Manage Add-ons -> System Add-ons)
  • Description field renderer is Wiki Style Renderer instead of Default Text Renderer

Please refer to



Update: solved this myself, but leaving a fix for anyone who needs it in the future. Long story short, on any field that you want to have this ability, you need to turn on the "Wiki Style Renderer", since the fields otherwise default to plain text.

Here's a link to instructions:

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

260 views 0 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot