How to fix this "TypeError: Cannot read property 'id' of null"?
How to fix this "TypeError: Cannot read property 'id' of null"?
Deleted user September 10, 2018 edited
I am configuring the add on Backbone Issue Sync when I suddenly encountered this error, "TypeError: Cannot read property 'id' of null", while I was configuring the workflows.
Now I can't access the Configuration pages of the add on. I still need to finish configuration.
2 answers
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Answer accepted
Deleted user September 24, 2018 edited
Hi Maria,
Thanks for opening the support request regarding this problem: I am glad that we could get Backbone working for you.
If anyone else has this same problem and stumbles upon this page – please reach out to the K15t support team by sending an email to support@k15t.com and we will help you with this.
Furthermore, we are currently tracking the bug that caused this problem at https://k15t.jira.com/browse/BAC-1176 and this will be fixed in the next Backbone release.
Cheers, Tom
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September 17, 2018 edited
Hi Maria,
Looking into our system, I believe you have raised a support ticket to the developer: K15t Software GmbH regarding this issue. Stating this here just incase anyone else having the same issue :)
Cheers,
Syauqi
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