Cannot find 'resolved by' field or 'Changed by' field to know the details of users who resolved the tickets
Ex: 100 tickets resolved in year 2020 and I want to retrieve information who resolved this tickets to done
In the history tab of your issues, you can see that the information is being recorded by Jira. However, you rightfully observed that there is no readily available field that you can use for out of the box reporting on it.
There are some solid reporting tools out there that enable you to report on issue history data, but that solution comes with a cost and may be quite complex to set up.
So, if this type of reporting is important to you, you can set this up yourself by:
As soon as you have that in place, you will be able to report on that information easily - e.g. in Jira Dashboards.
Hope this helps!
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