How to find tickets created by same users? we cannot specify users in query as there are many users

anson alias
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March 6, 2024

I need to sort tickets raised by same requesters where there are hundreds of users so I cannot specify user names in query. 

we need to find multiple tickets raised by single requester so i can club those tickets together during operation.  

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Dan Breyen
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March 6, 2024

Hi @anson alias welcome to the community.  I may be misunderstanding your question, but if you do a JQL search, you can use 'ORDER BY reporter' and they will all get grouped together by the reporter.  On the screen, you should be able to click 'Reporter' in the column header to order by reporter.  

Hope that helps.

 

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