I read the manuals (of 6.4 and 7.3) and I'm supposed to find an option to export to Excel format. BUT I can't find it on my JIRA Software server 7.3 instance.
What goes wrong? Where is it? Should I use CSV only?
If it's gone: are there any recommended add-on?
this feature will soon be deprecated, but can still be reenabled by now using the following instructions (found here):
JIRA Server 7.2 instances
We removed the Excel export option in JIRA 7.2, as we've introduced a more robust, flexible exporter in the CSV export. We hope you find this more beneficial. We do plan on removing this functionality entirely, however in the meantime it can be unlocked with the following steps:
Thorsten, you should be aware that "we've introduced a more robust, flexible exporter in the CSV export" is incorrect.
The CSV exporter is not robust or flexible, and the clear consensus from users is that it is not a viable replacement for the Excel export yet. Until it meets the minimal functions that the Excel export does, I'd expect Atlassian to keep getting support calls to re-enable the working export.
I am trying to test the abilities of Jira and check if it can meet our needs. I am a part of a volunteer org that assist people in need on the net. we need to export to excel, specially for configured fields for statistics and reports editing.
maybe I don't have the full Jira version.... but i don't have tools menu and I deeply searched trying to find any clue about export to CSV, with no success.
please try to guide me more detailed with specific parameters.
thanks a lot,
Excel can read CSV, and yes, you do have CSV exports. Where to look depends on whether you're on Cloud or Server. See one of
I agree with the people above.
I am pretty new to Jira, have only been using it for about 5 months as a product owner. I already have the feeling that a lot of you think it should be part of the core functionalities have to be purchased separately as an add-on. It is very frustrating to not even being able to export to excel directly. And I have not seen anybody from Atlassian to reply on this thread.
An export to Excel (well, XML that says "Hi, I'm a spreadsheet" anyway) used to be part of the core - it was removed in favour of the CSV export!
A bad decision in my opinion, the CSV is (still) not ready to replace it.
The Atlassian line seems to be that the CSV is good enough, and that you shouldn't really be exporting anyway, as your data is obsolete and dead as soon as you do (I do have more sympathy for that - most spreadsheets I run into are simply wrong)
We have plan to upgrade JIRA with a latest version doing upgrade analysis for JIRA upgrade.
Now, we are using above workaround for JIRA v7.3.6 Export JIRA issues to Excel as mentioned by Thorsten Letschert.
But, if we are upgrading JIRA from v7.3.6 to v7.9.2 then please let us know still excel export functionality are working perfectly?
If not, please let us know the workaround for this export functionality for the latest JIRA version.
Hi Excel exporters,
Sometimes, the main reason to export to excel is that you will have a static copy of how Jira is today.
If this is what you need, you may check out this new App Jira Snapshots for Confluence (Cloud and DC)
Things this App does better then an excel export:
Disclosure: I am the CEO of RadBee, the makers of this App
Thanks for providing that screenshot. It shows that you are on the Jira Service Management Customer Portal of your Jira Cloud site. From there, no export options are currently available.
Please go to your Jira's 'backend' on http://razerweb.atlassian.net/, perform a search operation and look for the export options there.
Thank you for your reply. In regards to your respond, I am indeed still landed on the following page after click on the link:
Could we at least extract all of the information for all of the ticket that we has created. It involved thousands of ticket that we has created to be check on daily basis which I find we could do it better if we can extract our filtered data into excel.
Your understanding is highly appreciated.
That's probably because Atlassian Cloud recently changed from usernames to user IDs.
But nevertheless, when I download the XLSX file, Excel asks me to enable "Jira Cloud" Plugin with receives the data live from Jira and inserts it in Excel. This way, the full names are shown correctly:
Yes, It is possible till 7.10.2 & working fine with the following steps:
Hi Guys.. My apologies for instead of answering the question I am making a new ask : export to CSV is not reliable.
I am facing 2 issues :
1. When I click on export to CSV ( Current Columns) it is not exporting all the columns selected and visible in filter tab.
2. When I click on export to HTML (Current Columns) it is not exporting all the columns selected and visible in filter tab and less columns which got exported via CSV..
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