How to export JIRA issues to Excel?

I read the manuals (of 6.4 and 7.3) and I'm supposed to find an option to export to Excel format. BUT I can't find it on my JIRA Software server 7.3 instance.
What goes wrong? Where is it? Should I use CSV only?

export.jpg

 

If it's gone: are there any recommended add-on?

 

Thanks

5 answers

6 votes

As for add-on recommendations, the Better Excel Plugin is not simply a replacement for the built-in and deprecated Excel export feature, but it comes with a ton of improvements!

Yes, and you have to spend a lot for it.

Like 1 person likes this

And it causes cluster outages because it chews up 50% heap.

There should not be a need to purchase any addons for functionality that came, and should come, with the product. Is this Atlassian's way of milking customers for more money? I'm sure they get a cut of every addon that's sold...

Like 2 people like this

Hi there,

this feature will soon be deprecated, but can still be reenabled by now using the following instructions (found here):

JIRA Server 7.2 instances
We removed the Excel export option in JIRA 7.2, as we've introduced a more robust, flexible exporter in the CSV export. We hope you find this more beneficial. We do plan on removing this functionality entirely, however in the meantime it can be unlocked with the following steps:

  1. Stop JIRA.
  2. Locate the jira-config.properties file in the $JIRA_HOME directory. If the file does not exist, please proceed to create it.
  3. Open the file and add the below on a separate line:
    jira.export.excel.enabled=true
  4. Save this file.
  5. Restart JIRA.

Cheers.

Thorsten, you should be aware that "we've introduced a more robust, flexible exporter in the CSV export" is incorrect.

The CSV exporter is not robust or flexible, and the clear consensus from users is that it is not a viable replacement for the Excel export yet.   Until it meets the minimal functions that the Excel export does, I'd expect Atlassian to keep getting support calls to re-enable the working export.

Like 1 person likes this

Hey Nic, just to make this clear: I've only quoted and I'm completely on your side regarding my own personal opinion regarding this issue.

Cheers.

Like 1 person likes this

And the CSV export does not include the URL for quick linking back to the issue

Till which Jira Version Excel Export can be re-enabled? We are currently using 7.5. Is it still possible there?

We have Jira version 7.6.1 - still are able to use the excel export function.

Yes, even 7.10-EAP has it.

Hello Team,

We have plan to upgrade JIRA with a latest version doing upgrade analysis for JIRA upgrade.

Now, we are using above workaround for JIRA v7.3.6 Export JIRA issues to Excel as mentioned by Thorsten Letschert.

But, if we are upgrading JIRA from v7.3.6 to v7.9.2 then please let us know still excel export functionality are working perfectly?

If not, please let us know the workaround for this export functionality for the latest JIRA version.

 

Thanks!

Hi Guys.. My apologies for instead of answering the question I am making a new ask : export to CSV is not reliable.

I am facing 2 issues :

1. When I click on export to CSV ( Current Columns)  it is not exporting all the columns selected and visible in filter tab.

2. When I click on export to HTML (Current Columns) it is not exporting all the columns selected and visible in filter tab and less columns which got exported via CSV..

 

Any Ideas?

Jack Brickey Community Champion Jun 20, 2018

What fields specifically are not exported? Some fields that show in the results are calculated and won’t export. 

How can we include calculated field values in the export?

Jack Brickey Community Champion Aug 30, 2018

You cannot export but you could recalculate within excel from the values that are exported.

I found that you could get those fields value by exporting using Better Excel (All Fields), but it's a pain to remove all the unnecessary fields to keep just the few you need. Hoping for a better solution available..

Yes, It is possible till 7.10.2 & working fine with the following steps:

  1. Stop JIRA.
  2. Locate the jira-config.properties file in the $JIRA_HOME directory. If the file does not exist, please proceed to create it.
  3. Open the file and add the below on a separate line:
    jira.export.excel.enabled=true
  4. Save this file.
  5. Restart JIRA.

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