How to export JIRA issues to Excel?

I read the manuals (of 6.4 and 7.3) and I'm supposed to find an option to export to Excel format. BUT I can't find it on my JIRA Software server 7.3 instance.
What goes wrong? Where is it? Should I use CSV only?



If it's gone: are there any recommended add-on?



2 answers

Hi there,

this feature will soon be deprecated, but can still be reenabled by now using the following instructions (found here):

JIRA Server 7.2 instances
We removed the Excel export option in JIRA 7.2, as we've introduced a more robust, flexible exporter in the CSV export. We hope you find this more beneficial. We do plan on removing this functionality entirely, however in the meantime it can be unlocked with the following steps:

  1. Stop JIRA.
  2. Locate the file in the $JIRA_HOME directory. If the file does not exist, please proceed to create it.
  3. Open the file and add the below on a separate line:
  4. Save this file.
  5. Restart JIRA.


Thorsten, you should be aware that "we've introduced a more robust, flexible exporter in the CSV export" is incorrect.

The CSV exporter is not robust or flexible, and the clear consensus from users is that it is not a viable replacement for the Excel export yet.   Until it meets the minimal functions that the Excel export does, I'd expect Atlassian to keep getting support calls to re-enable the working export.

Hey Nic, just to make this clear: I've only quoted and I'm completely on your side regarding my own personal opinion regarding this issue.


0 vote

As for add-on recommendations, the Better Excel Plugin is not simply a replacement for the built-in and deprecated Excel export feature, but it comes with a ton of improvements!

Yes, and you have to spend a lot for it.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,142 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot