How to do I enable apps?

Kieran.Heseltine May 12, 2023

Hey everyone! 

I have just taken over management of Jira, I have an administrator role but I am unable to find where to enable apps. 

We utilise the Checkout App but the option to enable/disable it does not appear under the apps as expected.

Any guidance would be appreciated! 

Thank you in advance,
Kieran

2 answers

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Kelly Arrey
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May 12, 2023

Hi @Kieran.Heseltine 

  1. Click on the Admin gear, top right, and select Apps
  2. Select Manage Apps in the left nav bar (this screen takes a while to populate)

HTH,

Kel

  1. 2023-05-12_09h50_26.png2023-05-12_09h52_14.png
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Fabio Racobaldo _Herzum_
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May 12, 2023

Hi @Kieran.Heseltine and welcome,

for the cloud instance you cannot enable/disable a specific app. You need just install/unistall it (https://confluence.atlassian.com/servicedeskcloud/managing-apps-1097175863.html#Managingapps-viewdetailsViewappdetails).

Hope this helps,

Fabio

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