Cannot opt out transition email notifications because there is no "Send notifications" checkbox in "Transition issue" automation rule settings as in "Edit update" rule etc.
Please help me stop Jira from spamming. 🙏
I don't believe it's possible to stop these notifications at this stage - there is a feature request for this, see AUT-1958
In Classic projects, you can manage notifications via the Notification Scheme / removal of the Generic Event in a Workflow.
Your options in Next-Gen are more limited. You can manage some notifications - if turning these off doesn't help, it might just be a feature which could be released in future, such as when the new workflow editor is released (see JSWCLOUD-17434)
To see all current Next-Gen feature requests, check-out JSWCLOUD-17392. If no request meets your needs, perhaps create a new one for managing transition notifications?
Until Atlassian gets this fixed (I can't understand why they wouldn't add the option to disable email alerts for all automations), I've found a decent workaround:
It's messy, but not TOO messy, and having a field which can be edited by the automation will prevent false errors in the automation log.
Update: Never mind, this does not work for the Transition Issue automation action
Instead of creating a custom field, what also worked for me was creating the 'Assign issue' action manually:
1. When creating the Action for your automation rule, instead of selecting 'Assign issue' select 'Edit issue'
2. From the dropdown 'Choose fields to set', select 'Assignee'.
3. From the second dropdown, I selected 'User who triggered the event'.
4. Open 'More options'
5. Uncheck 'This rule should send emails.'
6. Empty the 'Additional fields' text box.
7. Click Save
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