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How to delete users using jira rest api


I saw in the documentation this method but It doesn't work for me. 

I've tried to send the relevant accountId and as GET method I do get the relevant user but it doesn't work when I try to delete it.


Thanks in advance!

1 answer

0 votes
Charlie Misonne Community Leader May 31, 2021

Hi Yuval,

Do you get a response from the server when executing the delete method? If so, what's the message and what's the response code?

If you use curl please share your command so we can troubleshoot it or share a screenshot from your Postman or any tool you might be using.

Hey @Charlie Misonne 

I'm using postman+JS but I first started with postman in order to see that actually works before iterating through all the users.

This is the GET which does respond correctly: image.png

But when I try to delete it: 

it doesn't show anything and it didn't delete the user.

In addition I used the following script to delete projects and it did work ( even if the post man delete method didn't show any response):

{ auth: {
username: '****',
password: '*****'},

.then(function (response) {
let res=;
let idArr=new Array();
for(var key in res){

for(var id in idArr){

{ auth: {
username: '*****',
password: '*****'},




Charlie Misonne Community Leader May 31, 2021

Ok, I can see a first reason already.

You were looking at the documentation for Jira SERVER and not for Jira Cloud which you seem to be using.

Cloud and Server do not share exactly the same REST endpoints.

Here is the documentation for Cloud:

The endpoint is /rest/api/3/user. 3 instead of 2. Can you try changing that and test again?

You also need to be a site administrator but I assume you are.

Hey thank you for the quick response, It didn't work either. 

Charlie Misonne Community Leader May 31, 2021

Well that's odd. In your screenshot I see you get a 204 response and that should mean the user was removed successfully.

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