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How to delete my Jira instance ( not the account)?

Deprecated(use 'steven lee')
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March 25, 2022

Currently I have two Jira 'instances' under the same company email. I don't know how I created two Jira instances on one account, but I want to delete one of those.

 

Does anyone know how I can do that? 

1 answer

2 votes
Ste Wright
Community Champion
March 25, 2022

Hi @Deprecated(use 'steven lee') 

I assume this is Cloud?

If so you'll need to be an Org Admin, and then...

  1. Go to the Site URL of the Jira instance you want to delete
  2. Go to Jira Settings > Billing
  3. Select Manage Subscriptions from the left-hand menu
  4. On the relevant product box, select 3-dots icon > Delete
  5. Follow the instructions

See more detail on this help page: https://confluence.atlassian.com/cloudkb/reset-and-delete-all-data-from-your-cloud-site-691012037.html

Ste

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