I am creating a request type that requires numbers to be entered into fields.
I was wondering if there is a way to create a field that automatically sums numbers from another field.
I tried looking into 'custom fields' but didn't get very far. I've attached a screenshot of what it would look like.
You can use automation for Jira to update the issue and edit the variance field. The formula would look like this:
where you would put the custom field ID for the Actual and Total Sales fields.
I am not sure that the fields I'm using are custom...would I have to make them custom for this to work? I created them as fields within the issue...but don't know where to find them under configure custom fields? I've attached a photo of what my screen looks like when I was editing the issue type.
I really appreciate your help on this! I'm a bit lost.
Ah, these are Team-managed custom fields. Therefore, you cannot get to them in the path I outlined as that is for Company-managed, shared custom fields.
Your best bet is to just use the exact name of the custom field (including case) instead of the ID. So it would look like:
I should note that I'm working under Jira Service Management, I'm not sure if that changes anything.
This is what I have so far in terms of the automation, I've taken screen shots at each step. When I've enabled it, it still doesn't seem to calculate automatically in the variance field.
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