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How to configure an automation rule which runs when a date was added to a field which was not empty?

Kinga Bogusz
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Nov 10, 2023

Hi there, 

I'm relatively new to Jira and mostly self taught and I am now stuck in trying to set up an automation which is giving me nightmares. 

I need to set up a rule where: If field X is updated, send a notification via Slack (this I have figured out), only if field X was not empty before. 

Basically, if there was a date in field X, and somebody changed it, send a notification, but if the field was empty, don't send a notification. 

This is what I tried and I thought it would work but I now understand that it won't work for what I need: 


Any ideas?

1 answer

0 votes
Bill Sheboy
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Nov 10, 2023

Hi @Kinga Bogusz -- Welcome to the Atlassian Community!

You may use the changelog smart values to check if the prior value was empty:

Specifically, you could add an advanced compare condition, like this:

  • first value: {{changelog.your field smart value}}{{fromString}}{{/}}
  • condition: does not equal
  • second value: leave this empty


The key will be using the correct smart value for your field.

Smart values are name, spacing, and case-sensitive.  And, the smart value does not always match the displayed name on the issue views.  To confirm your smart value, please use this how-to article.  Essentially you do these steps:

  1. identify an example issue with your field
  2. using a browser tab, call a REST API function to load the issue
  3. search on the page for your field name (e.g., using CTRL-F)
  4. that will show the smart value and custom field id

Kind regards,

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