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I'm relatively new to Jira and mostly self taught and I am now stuck in trying to set up an automation which is giving me nightmares.
I need to set up a rule where: If field X is updated, send a notification via Slack (this I have figured out), only if field X was not empty before.
Basically, if there was a date in field X, and somebody changed it, send a notification, but if the field was empty, don't send a notification.
This is what I tried and I thought it would work but I now understand that it won't work for what I need:
Hi @Kinga Bogusz -- Welcome to the Atlassian Community!
You may use the changelog smart values to check if the prior value was empty: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--changelog--
Specifically, you could add an advanced compare condition, like this:
The key will be using the correct smart value for your field.
Smart values are name, spacing, and case-sensitive. And, the smart value does not always match the displayed name on the issue views. To confirm your smart value, please use this how-to article. Essentially you do these steps: